The surgery premises, phone lines and reception desk are open during the following hours:
Open Monday-Friday 8:00am – 6:30pm (closed bank holidays). Appointments are available at Adelaide Surgery on Saturdays from 8am-8pm.
Evening and Weekend Appointments
If you are registered with a GP practice in Southampton, you can now get an appointment with a doctor or nurse from 8am to 8pm every weekday (including bank holidays), 8am to 4pm on Saturday and 8am to 2pm on Sunday. This appointment will either be at your GP practice or at one of the six hubs throughout the city.
These appointment slots are for a variety of different appointments, and can be booked through your GP practice when they are open or by phoning NHS 111 if your practice is closed. NHS 111 is free to phone and available 24 hours a day, 365 days a year.
Out of Hours Service
Out of hours is the time between 6:30pm and 8:00am and bank holidays, when the Surgery is closed. You will see that there are many ways of getting the right help and advice.
Ring 111 between the hours of 6:30pm and 8.00am (including weekends). You call is triaged to a doctor is most cases and there are GP appointments available at the Royal South Hants if the triaging doctor feels you need to be seen.
The local Out of Hours service is contracted by Southampton City Clinical Commissioning Group http://www.southamptoncityccg.nhs.uk/ and you can write to them at: Southampton City Clinical Commissioning Group, NHS Commissioning HQ, Oakley Road, Southampton SO16 4GX.
Urgent Treatment Centre (Southampton)
Urgent Treatment Centres are for non-emergency injuries and illnesses. Getting treated at an UTC helps free up Southampton’s Emergency Department to deal with treatment for those who need it the most. Do not call first, just turn up in person for physical injuries such as cuts, grazes, sprains and small fractures - you do not need an appointment and more often than not you may be treated far quicker than going to A&E.
Royal South Hants Hospital (Urgent Treatment Centre)
Monday - Friday: 7.30am - 10.00pm
Weekends and Bank Holidays: 8.00am - 10.00pm
No appointments required
Based at the Royal South Hants Hospital, Level B, Brintons Terrace, Southampton, Hampshire, SO14 OYG
Tel: 0333 999 7613
Accident & Emergency (A&E) Department
A&E departments treat patients with serious injuries or illnesses. You should only visit A&E or call 999 for life-threatening emergencies:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
If you need an ambulance, call 999. A&E Departments are at:
Southampton General Hospital, SO16 6YD. Tel: 023 8077 7222
Royal Hampshire County Hospital, SO22 5DG. Tel: 01962 863535
Royal Bournemouth Hospital, BH7 7DW. Tel: 01202 704169