Patients will only be able to submit eConsults from 8:00am Monday to 8:00pm on Friday. You will no longer be able to submit eConsults at weekends. The practice is making this change because any eConsults submitted at the weekend will not be reviewed until Monday or Tuesday. At the weekend you can access 111.nhs.uk to get help and advice without having to wait.
In line with eConsult’s change, our initial response to an administrative eConsult will be 72 hours. We will still endeavour to respond to patients by the end of the next working day for eConsults with a clinical issue and will advise patients when there is a delay.
Published: Nov 23, 2020